Privacy Policy

Privacy Policy

Responsible for the processing of data is:
Dit und Dat UG (haftungsbeschränkt)
Seumestraße 8
22089, Hamburg
Germany
E-Mail: info@edelmetall-contor.de
Phone: 040 76990787

Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

1. Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our online appearance. This serves according to Art. 6 (1) (f) GDPR the protection of our legitimate interests in the proper presentation of our online appearance that are overriding in the process of balancing of interests.

All access data are deleted no later than seven days after the end of your visit on our website.

Content Delivery Network

For the purpose of a shorter loading time, we use for some offers a so-called Content Delivery Network („CDN“). This service provides content, e.g. large media files, via regionally distributed servers of external CDN service providers. For this reason, access data will be processed on the servers of these service providers. We engage our service providers on the basis of processing on our behalf. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for the purposes of establishing contact and customer communication

We collect personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact and you cannot send the contact form without providing them. Which data is collected can be seen from the respective input forms. We use the data you provide to process your inquiries in accordance with Art. 6 (1) (b) GDPR.

After complete processing of the customer inquiry, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

3. Data processing for the purpose of contract handling

We collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, since in these cases we absolutely need the data to process the contract and you cannot complete the order without providing it. Which data is collected can be seen from the respective input forms.

We use the data you provide in accordance with Art. 6 (1) (b) GDPR for contract processing and processing your inquiries. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

4. Cookie settings

You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

5. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section „cookies and further technologies“. Further information, including the basis of our cooperation with the service providers can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

Google Maps

For the visual representation of geographical information, Google Maps collects data on your use of the Maps functions, in particular the IP address and location data, and transmits this data to Google and then processes it by Google. We have no influence on this subsequent data processing.

YouTube Video Plugin

In order to integrate third party content, data (IP address, time of visit, device and browser information) are collected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

6. Social Media

Social buttons of Facebook (by Meta), X (formerly Twitter), Instagram (by Meta), Pinterest, Xing, Whatsapp

Social buttons by social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can click e.g. the Like or Share button.

7. Contact options and your rights

7.1 Your rights

Being the data subject, you have the following rights according to:

  • Art. 15 GDPR – the right to obtain information about your personal data which we process;
  • Art. 16 GDPR – the right to demand rectification of incorrect or completion of your personal data;
  • Art. 17 GDPR – the right to request erasure of your personal data unless further processing is required:
    • to exercise freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest;
    • for establishing, exercising or defending legal claims;
  • Art. 18 GDPR – the right to request restriction of processing:
    • if data accuracy is contested;
    • if processing is unlawful but you refuse erasure;
    • if data is no longer needed but you need it for legal claims;
    • if you have lodged an objection under Art. 21 GDPR;
  • Art. 20 GDPR – the right to receive your personal data in a structured, commonly used and machine-readable format or to request transmission to another controller;
  • Art. 77 GDPR – the right to complain to a supervisory authority at your place of residence, workplace or our headquarters.

Right to object

If we process personal data to protect our legitimate interests, you may object with future effect. For direct marketing purposes, you may object at any time. For other purposes, you may object on grounds relating to your particular situation. After objection, we will no longer process your data for such purposes unless we can demonstrate compelling legitimate grounds overriding your interests, rights and freedoms, or for establishing, exercising or defending legal claims. This does not apply to direct marketing; in that case we will cease processing for those purposes.

7.2 Contact options

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.